Gift Vouchers Available

Let Aqua Sculpture Day Spa help you find a perfect gift for someone special. Gift vouchers can be redeemed against any of our treatments, spa packages and professional retail products and are available for any monetary value. Gift vouchers are non-refundable and valid for six months.

All gift vouchers are personalised and can be either sent to the purchaser or the recipient. To purchase a gift voucher call Aqua Sculpture Day Spa on 0208 741 0338.

Cancellation

To best serve all our clients we require a 24 HOUR CANCELLATION notice for individual services. Cancellations really hurt our business, any non attended or cancelled appointment within 24 hours will incur up to 100% cancelation fee charge.

Refunds

The Aqua Sculpture day Spa operates a Non-refund policy, if a treatment booked is paid for, the client will be required to re-schedule the appointment or take the same value in retail products. Gift Certificates are non refundable as are any retail products. Damaged goods will be replaced with the same at the time of purchase, or replaced with another of the same value.

Appointment Etiquette

Please arrive 15 minutes prior to your appointment to allow time to change and relax. Showering before all body treatments is essential to make sure that your skin receives the optimal effectiveness from the products. Modesty is kept at all time during your treatment; you will be covered by warm blankets and soft towels at all times.

Attire

Please feel free to wear your own bathing suit for some of the body treatments.

Consultations

You will receive a comprehensive consultation prior to your appointment which is complimentary and confidential; this consultation is paramount to enable your therapist to deliver a customised treatment especially for you.

Contra-Indications

Please be aware that some treatments may not be suitable for some clients, this is why a thorough consultation is paramount.

Terms and Conditions

• All treatments are subject to availability.
• Prices and opening times are correct at the time of printing but are subject to change without notice.
• Some treatments may require a patch test 24hours prior to your appointment. You will be informed of this at the time of booking.
• Aqua Sculpture Day Spa is not responsible for personal belongings left unattended at our premises; we can provide a locker to save keep your belongings.
• Late arrivals will finish their treatments within the scheduled time while the fee will remain unchanged.

Useful Advice

Body Treatments

We advise caution in the use of sauna, steam room, sun -bed, hot baths or swimming pool for at least 24 hours before and after certain treatments.

Waxing

Waxing requires hairs to be at least 3mm long. Trimming around the bikini area before any bikini wax is appreciated. Please do not put on any body lotion before waxing and do not use any fragrant lotions up to 24 hours after waxing. Caution is advised before taking a hot shower/bath, sun-beds, swimming and all other hot water therapies.

Self Tan

Please wear dark and loose clothes after Self tanning treatments and do not shower off at least 4-6 hours after treatment.

Pregnancy

Please notify us if you are pregnant, we have designed treatments with products & techniques that are safe during pregnancy.

Parental Permission & Caution

We require parental permission for any client under the age of 18 for certain treatments. In the interests of the safety of both client and therapist, we reserve the right to refuse treatment if we deem it inappropriate.

Parties / Group Services

We can open our treatment areas to cater for clients who wish to indulge in our treatments and services with their friends. We can arrange for you corporate, birthdays and hen parties. Drinks and canapés can be provided.